SHIPPING POLICY
1. Shipping Locations
We ship to most countries worldwide. Shipping rates and delivery times may vary depending on your location. Please contact us for international shipping inquiries.
2. Processing Time
All orders are carefully processed and hand-packed before shipment. Processing typically takes 3-5 business days. During busy seasons, processing time may be longer.
3. Shipping Methods
We offer several shipping methods to meet your needs. Shipping costs and delivery times will be calculated at checkout based on your location and chosen method.
4. Delivery Times
Standard shipping typically takes 5-10 business days for domestic orders and 10-30 business days for international orders. Express shipping options are available at checkout.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package in real-time.
6. Damaged or Lost Packages
While we take every precaution to ensure your package arrives safely, if your order arrives damaged or is lost in transit, please contact us immediately with photos and tracking information. We will work to resolve the issue promptly.
7. Address Verification
Please ensure that your shipping address is correct at checkout. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
8. Contact Us
If you have questions about shipping, please use our contact form to reach out.